Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the Cotnek website and platform, operated by Cotnek ("Cotnek", "we", "us", or "our"), headquartered in Abu Dhabi, United Arab Emirates. By accessing our website or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Description of Service

Cotnek provides an AI-powered business automation platform, including tools for marketing, campaigns, CRM, and workflow automation, along with related training programs and informational content.

3. Account Registration

To use certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose or in violation of any applicable law.
• Attempt to gain unauthorized access to our systems or another user's account.
• Interfere with, disrupt, or place undue load on our infrastructure.
• Reverse-engineer, resell, or misrepresent the platform or its outputs without our written consent.

5. Subscription & Payment

Paid plans are billed according to the pricing and terms presented at signup. Fees are non-refundable except where required by law or explicitly stated otherwise. We may change pricing with reasonable advance notice.

6. Intellectual Property

The Cotnek platform, website, branding, and underlying technology are owned by Cotnek and protected by intellectual property laws. You retain ownership of the data and content you input into the platform; you grant us a limited license to process it solely to provide our services to you.

7. Termination

We may suspend or terminate access to our services if these Terms are violated, or for risk, fraud, or legal reasons. You may stop using our services, or close your account, at any time.

8. Disclaimers & Limitation of Liability

Our services are provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, Cotnek is not liable for indirect, incidental, or consequential damages arising from your use of the platform.

9. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the competent courts of Abu Dhabi, UAE.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above; continued use of our services after changes take effect constitutes acceptance of the revised Terms.

11. Contact Us

If you have questions about these Terms, contact us at hello@cotnek.com.