Privacy Policy

1. Introduction

Cotnek ("Cotnek", "we", "us", or "our") provides an AI-powered business automation platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or platform, you agree to the practices described here.

2. Information We Collect

We collect information in the following ways:

• Information you provide — name, email address, phone number, company details, and any message content when you fill out a form (contact, demo request, investor inquiry, collaboration inquiry, or course enrollment) or create an account.
• Usage information — pages visited, features used, device and browser type, and general analytics data collected automatically as you use our website or platform.
• Customer data you store in the platform — such as CRM records, campaign content, and workflow data you or your team enter to use Cotnek's product.

3. How We Use Information

We use the information we collect to:

• Provide, operate, and improve the Cotnek platform and website.
• Respond to inquiries, demo requests, and support requests.
• Send service-related communications, and — where you've opted in — product updates or marketing messages.
• Monitor for security, prevent fraud, and comply with legal obligations.

4. Cookies

We use essential cookies to keep the website functioning correctly, and may use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

5. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the platform (such as hosting and email delivery providers), under confidentiality obligations, or when required by law.

6. Data Security

We use reasonable technical and organizational measures — including encrypted connections and access controls — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to provide our services and for legitimate business or legal purposes, after which it is deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

9. Children's Privacy

Cotnek is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. Contact Us

If you have questions about this Privacy Policy, contact us at hello@cotnek.com.